[markbyte]

I've been having a problem with the SPA-2102 supplied by you. So to be sure that it's the device, and not something else, causing the problem I decided to configure another SPA-2102 (that I bought myself) for testing purposes. I went to the wizards page and input all the information then synced it. Now, for some reason I cannot login to the admin section of the SPA-2102 that I bought. Can you tell me if the configuration wizard changed my password? And if so, what is the new password? The config file that it created was SPA000E08E1F8DB.CFG.

[VYL|Allen]

Hello,

Our configuration wizard does not change your admin password to login to your device. You shouldn't have a problem accessing it unless maybe it's locked.

I checked out that config and made some changes to it. If you reboot the device it should download the changes automatically.

Please keep me posted on this.

Thanks,

Allen

[markbyte]

Thanks for the reply. But could I just get a link to a page that shows what the settings should be for the SPA-2102 in case I want to set it up myself and forego the wizard and provisioning? I've done this in the past so I know there is such a page I just can't find it on your website.

[VYL|Allen]

Hi Mark,

I sent you an email with an attached document.

Thanks!

Allen

[rjandcmt]

Allen,

could you provide me with this file also.
Thanks.

[VYL|Allen]

Sent!

-Allen

[n5xmt]

Allen,
You had custom programmed my SPA2102 a while back and we disabled provisioning so the settings couldn't be changed... well, I changed the admin password and forgot to write it down (yeah... as a system admin I should know better). Anyway, I was given a fairly new 2102 to experiment with, and upgraded it to the latest Cisco/Linksys firmware... was wanting to see how the new firmware worked (if it's compatible with the vylmedia service). SO, can you send me a config file for this guy?
thanks

[VYL|Allen]

Sent to your email!

-Allen