Port forwarding to the VoIP router

[Jaime]

Hi Allen,

I got a couple of questions for you :)
I have the VoIP router connected after my own router, do I have to forward any ports or it will just work fine without doing it?
Also, should I forward the port 80 to allow the remote login? If it's not needed I would be happier not doing it...

Thanks in advance!

Jaime

[VYL|Allen]

Jaime,

You will not need to forward any ports at all. It appears your router/firewall isn't blocking any of the necessary ports. You are set and good to go!

Glad to see the service is up and running.

Please let me know if there's anything else I can help assist with or if you run into any difficulties.

Thanks,

Allen

[Jaime]

Hi Allen,

Well, right now I have two ranges redirected to the VoIP router and what I want to know is if it's needed or I can close the ports (or reduce the ranges, as they look too big for me).
The ranges I have redirected are :

5060 to 5161
16384 to 16482

Can you please tell me if that ranges are correct or not?

Thanks for your time and help!

Jaime

[VYL|Allen]

Jaime,

The ranges are correct, and are all the available VOIP ports. IF you would like to reduce the ranges you can do so, because you only have one device on the network.

Maybe something like

5060-5066 UDP
16,384-16,400 UDP.

Just make sure the starting port doesnt change and leave around 6 extra ports open and it should be able to utilize them every time.

Hope this helps!

Thanks,

Allen

[speedbump]

Allen... Your tech support gave me different required ports... 5004, 5060, and 16000 to 16500... They were obviously wrong, as I could not receive incoming calls with those settings.

I have changed my settings to the ones you suggested, and amazingly all is well again... thanks!

Is 5004 required for some reason? (ISP Telus, DSL, Internet adapter...2Wire 2700 HG-E with combined modem / wifi router, so unfortunately your device is downstream of the router)...

[Jaime]

Thanks Allen, your answers always help :)

[VYL|Allen]

Jaime,

I am glad to hear that :). It's very refreshing!

Speedbump,

Port 5004 is used for SIP signalling, this is used to start the handshaking
procedure and define the ports which are to be used for the carriage of
voice data once the session is started.

It's not necessarily needed if the service works without it, but if everything is working now I would not make any adjustments.

I'm glad I could help and get your service up and running. From now on everything should be running smoothly without any further hitches. Please let me know if there's anything else I can help assist with.

Thanks,

Allen

[horselover61]

hi,
I have problem with my netgear WGR614v7 I brought it back in February and set it up. After that I had no problem with it. Then my laptop have to go to shop and when I got it back I had to reinstall my netgear into my laptop and now the phone is not working.

I had to set up port forward but having hard time with it.

Here it is I set it at UDP
voip-start port 5060 end port 5060
voip1-start port 16384 end port 16482

Still the other end cant hear me at all. I notice that on voip router there are 3 lights on and in the middle should be blinking but it is not. So that is why I am having hard time. I really need this to work so my job can call me in early morning in case they need me to come in to work. I just tested it with my cellphone and now it is not working in both way. Now what??

[VYL|Allen]

horselover61,

It will be easiest and most efficient to work together on your issues over the phone. Could you please PM me an outside number and a good time to reach you?

Thanks,

Allen