High Jitter / Dropped Calls

[lengyelc]

Anyone else notice persistent latency/jitter and dropped calls the past 1-2 weeks? I usually enjoy consistent latencies in the 40-50ms range all along the route. Have had nagging issues recently (see below):


Target Name: rnktel.com
IP: 207.2.121.15
Date/Time: 10/6/2008 3:24:54 PM to 10/6/2008 3:39:29 PM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 750 0 0.0 0 74 3 [192.168.0.1]
2 750 0 0.0 1 70 10 76-240-16-1.lightspeed.tukrga.sbcglobal.net [76.240.16.1]
3 743 603 81.2 22 172 32 76-240-16-3.lightspeed.tukrga.sbcglobal.net [76.240.16.3]
4 745 605 81.2 22 140 33 [76.201.204.2]
5 745 605 81.2 22 158 33 [76.201.208.20]
6 744 605 81.3 22 178 32 [76.201.208.8]
7 750 1 0.1 22 194 37 [70.159.177.248]
8 750 1 0.1 22 179 36 [70.159.177.243]
9 750 2 0.3 22 175 37 axr01asm-so-0-1-0.bellsouth.net [65.83.238.41]
10 750 2 0.3 22 182 37 [65.83.238.80]
11 750 2 0.3 22 245 39 [65.83.238.206]
12 750 0 0.0 24 189 37 tbr1.attga.ip.att.net [12.122.117.14]
13 750 0 0.0 23 227 38 ggr2.attga.ip.att.net [12.122.81.97]
14 750 119 15.9 77 299 140 67.111.23.25.ptr.us.xo.net [67.111.23.25]
15 750 126 16.8 78 295 142 te-3-1-0.rar3.atlanta-ga.us.xo.net [65.106.1.30]
16 750 0 0.0 41 221 56 ge7-0-0d0.rar1.atlanta-ga.us.xo.net [65.106.1.29]
17 750 0 0.0 41 218 67 p0-0-0d0.RAR2.Atlanta-GA.us.xo.net [65.106.1.26]
18 750 25 3.3 41 197 57 p1-0-0.rar2.washington-dc.us.xo.net [65.106.0.5]
19 750 17 2.3 48 250 97 p0-0-0d0.rar1.washington-dc.us.xo.net [65.106.1.13]
20 750 20 2.7 56 254 103 p6-0-0.rar2.nyc-ny.us.xo.net [65.106.0.1]
21 750 2 0.3 49 319 67 p0-0-0d0.mar2.cambridge-ma.us.xo.net [65.106.3.18]
22 750 0 0.0 50 202 62 207.88.86.158.ptr.us.xo.net [207.88.86.158]
23 750 157 20.9 88 346 160 ip65-47-144-122.z144-47-65.customer.algx.net [65.47.144.122]
24 750 1 0.1 50 366 72 gi9-2.border12.bed.ma.rnktel.net [207.2.124.1]
25 750 0 0.0 51 320 76 www1.bed.ma.rnktel.com [207.2.121.15]

[kreucher]

I have also been experiencing dropped calls :( Changed nothing on my end. Also, now sometimes the system won't place my calls, and I have to hang up and dial again. VoIPYourLife ... are there stability problems with your network?

[VYL|Allen]

There are no issues with our server and the network at this time. Everything is running 100%. I am sorry to hear that you're having issues with the service. I am noticing you are using your own Asterisk, so I can't make any quality adjustments to the account. However, I did change the codec you were using to see if this helps improve the overall consistency. Please test this at your earliest convenience and let me know if that helps.

Thanks,

Allen

[rsaini]

I have also been experiencing dropped calls :( Changed nothing on my end. Also, now sometimes the system won't place my calls, and I have to hang up and dial again. VoIPYourLife ... are there stability problems with your network?

I am having same issue !!!