411?

[perki]

I never use it, thats why there's the internet. But my roommate tried it and she said she got a recording saying that it was not aloud in my calling level. (23.99 plan) Is there no 411 with VYL? If there isnt no biggie. But if there is how do i access it?

[VYL|Allen]

Perki,

411 is available and free of charge on our service. In order to extend your calling level it does require a one-time contact to our customer service for security measures. After that you should no longer hear that message and be able to use it as much as you would like.

Hope that helps!

Thanks,

Allen

[perki]

I called and told them what you said and here is what happened.

I called customer Service and told them i needed to activate 411, after a brief pause he said he would transfer me to tech support.

Then I explained the issue to tech support and there was a very long pause:eek: Then the nice woman put me on hold for a minute. Then asked for my number. She was typing for a minute and there was a click sound and i was disconnected:mad:

Any advice on how to handle this problem.

But dont worry im still cool with VoipYourLife:cool:

[VYL|Allen]

Perki,

I am sorry about that. You can PM me your username and/or primary phone number or call the Customer Service number and ask for me directly. I'm the only Allen here and I'll be able to help you out!

Thanks,

Allen