View Full Version : misdirected connections
bogamil
06-28-2008, 08:43 AM
I have been experiencing misconnections the last couple of weeks when I attemt to call China. The number I call shows up on my call log however I keep getting connected with either a Chinese woman or an English speaking man. I have to keep trying 4 - 10 times before I get the person I want to talk with. Since the correct number shows up in my outgoing call log, I wonder if it a problem with VOIP or with the land lines on the Chinese side. Any suggestions, so I can stop waking up this poor Chinese woman?
VYL|Allen
06-30-2008, 03:23 PM
Haha :p Absolutely. We'll be able to take care of that for you. Please contact Technical Support at 888-277-8647. They are available 24/7. They will need some call examples to troubleshoot the number so just point them towards the calls you've been making on your account and that will help greatly and get that resolved ASAP. Please let me know if you have any questions or if you should require any assistance.
Thanks,
Allen
Was her name Donna Chang?
(Only Seinfeld fans will get that) :)
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